Contact information
Customer Support
For all customer service inquiries, please contact us at:
We aim to respond within 1 business day, and often sooner.
What we can help with
- Product questions
- Order support
- Shipping and delivery questions
- Returns and refunds
- Damaged or incorrect items
Before you email
To help us assist you faster, please include:
- Your order number if you have one
- A short description of your question
- Photos, if your item arrived damaged or incorrect
Damaged or incorrect orders
If your order arrived damaged or you received the wrong item, please contact us within 72 hours of delivery and include clear photos of:
- The item
- The packaging
- The shipping label, if possible
A quick note
Because some of our products may ship from different warehouse or supplier partners, certain orders may arrive in separate packages or on different days.
For more details, please review our:
- Shipping Policy
- Refund & Return Policy
- Terms of Service and Sale
Thank you
We appreciate your support and look forward to helping you.
uWoodlove
Operated by iThink uWood Inc.